Question 1

Does EventTentBooking collect or hold my payment?

Accepted Answer

No. You pay the vendor directly via UPI or the method they share. We never collect, escrow, or hold customer money.

Question 2

How do I know a vendor is trustworthy?

Accepted Answer

Look for verified badges, ratings, reviews, and clear package details. Always confirm the UPI ID with the vendor before transferring.

Question 3

Can I get a custom quotation?

Accepted Answer

Yes. Use Request quotation on a vendor profile, share your event date, location, and guest count, and the vendor will respond with a tailored quote.

Question 4

What if I need to cancel?

Accepted Answer

Cancellation terms are set by each vendor and shown on quotations. Review our cancellation policy and confirm details with your vendor in writing.

Question 5

Is WhatsApp contact free?

Accepted Answer

Yes. You can message vendors on WhatsApp from their profile. Standard carrier charges may apply on your side.

Question 6

How do vendors join the platform?

Accepted Answer

Vendors can register, complete their profile, and choose a plan. Visit Become a vendor to get started.

Help centre

Frequently asked questions